Website Terms of Service
Terms governing use of autopilotsolutions.us and related public-facing digital properties.
These Terms of Service apply to the website and public-facing digital properties of Autopilot Solutions LLC. They do not replace any Master Services Agreement, Statement of Work, Order Form, or other signed client agreement, which will control for paid services and client engagements.
1. Acceptance of These Terms
By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use the website. If you use this website on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.
2. Website Purpose and Informational Use
This website provides information about Autopilot Solutions LLC, its services, service packages, industries served, and related content. Website content is provided for general informational and business-promotion purposes only. Nothing on the website constitutes legal advice, tax advice, accounting advice, regulatory advice, or a guarantee of business results. Descriptions of services, features, examples, or capabilities on the website may change over time and do not create a binding service commitment unless expressly included in a signed client agreement.
3. Lead Forms, Demo Requests, and Inquiries
Users may submit contact forms, demo requests, booking requests, or other inquiry forms through the website. Submitting a form, inquiry, or booking request does not guarantee acceptance as a client, a specific response timeline, or availability of services. Autopilot Solutions LLC may decline to engage, may request additional information, or may refuse service at its discretion. Users agree to provide accurate, current, and non-misleading information when submitting forms or requests through the website. If a user submits false, unlawful, infringing, abusive, or misleading information through the website, we may ignore, reject, delete, or restrict the submission.
4. Communications and Follow-Up
By submitting a contact form, booking request, demo request, or similar inquiry, you acknowledge that we may respond using email, phone, SMS, or other reasonable business communication channels, subject to our Privacy Policy and applicable law. Submission of an inquiry does not, by itself, create a client relationship or guarantee ongoing communications. Any marketing, automated, or regulated communications remain subject to applicable law, required consent standards, and any additional disclosures or opt-out rights that may apply. Any SMS follow-up, automated text message, or marketing text communication, where used, is subject to separate opt-in consent obtained at the point of form submission or another appropriate consent flow. Acceptance of these Terms alone does not constitute consent for marketing texts, automated SMS, or other regulated communications where separate consent is required by law.
5. SMS Messaging Terms
5.1 SMS Program Overview
Autopilot Solutions LLC may send text messages (SMS) to individuals who have provided their mobile phone number and given consent to receive messages from us through our website forms or other clearly disclosed opt-in methods tied to customer-initiated contact, scheduling, support, or service-related inquiry. We operate two separate and independent SMS programs: (1) Operational and Service Messaging, and (2) Marketing and Promotional Messaging. Separate opt-in consent is required for each program. Acceptance of these Terms of Service alone does not constitute consent for either SMS program.
5.2 Operational SMS
By opting in to operational SMS through our website forms or another clearly disclosed consent method related to your inquiry, scheduling, support, or service interaction, you expressly consent to receive text messages related to your inquiry, scheduling, appointment reminders, support, follow-up, missed-call text back, review follow-up, and other service-related communications from Autopilot Solutions LLC at the mobile number you provide. Message frequency varies based on your inquiry and account activity. Msg & data rates may apply.
5.3 Marketing SMS
By checking the optional marketing SMS consent checkbox on our website forms, you separately and expressly consent to receive promotional, sales, and marketing-related text messages from Autopilot Solutions LLC. This consent is entirely optional and is not a condition of receiving our services or purchasing any product or service. Message frequency varies. Msg & data rates may apply. This program is not currently active.
5.4 How to Opt In
Our primary opt-in method is a clearly labeled, unchecked-by-default checkbox on our website contact, intake, and demo request forms. The checkbox includes inline disclosure language identifying the message program, frequency, applicable rates, and opt-out method. We may also collect consent through other clearly disclosed opt-in methods tied to customer-initiated contact, scheduling, support, or service-related inquiry. Consent for operational messaging and consent for marketing messaging are collected separately and are not interchangeable.
5.5 How to Opt Out
You may opt out of SMS messages at any time by replying STOP, CANCEL, UNSUBSCRIBE, or END to any message from us. We will process opt-out requests promptly, typically within one business day. After opting out, you will receive one final confirmation message and then no further messages from that program. Opting out of one SMS program does not automatically cancel consent for the other program.
5.6 Help
Reply HELP to any SMS message for support contact information, including our email address and website.
5.7 No Sharing of SMS Consent Data
Mobile opt-in data and SMS consent information collected through our website forms are not shared with, sold to, or transferred to any third party or affiliate for their own marketing, promotional, or solicitation purposes.
5.8 Carrier Disclaimer
Autopilot Solutions LLC is not responsible for delayed or undelivered messages. Message delivery is subject to your mobile carrier's network coverage, conditions, and applicable terms of service.
5.9 SMS Program Contact
For questions about our SMS programs, contact us at info@autopilotsolutions.us or visit autopilotsolutions.us.
6. Intellectual Property
All website content, including text, graphics, logos, branding, layouts, service descriptions, downloads, and other materials, is owned by or licensed to Autopilot Solutions LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, modify, create derivative works from, or exploit website content without prior written permission, except for limited personal or internal business review. Nothing in these Terms grants any license or right to use our trademarks, service marks, branding, or proprietary materials except as expressly permitted in writing.
7. Acceptable Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content in violation of law or contract, impersonate others, or use the website for unlawful, deceptive, fraudulent, or abusive purposes. You also agree not to use the website to transmit content that is false, defamatory, infringing, threatening, harassing, or otherwise unlawful. We may suspend, block, or restrict access to the website for any activity we believe violates these Terms or creates risk to our website, business, or users.
8. AI and Automated Systems
This website and related business operations may use AI-assisted, automated, or rule-based tools for chat, form handling, lead intake, internal routing, or follow-up processes. Any AI-assisted interaction provided through the website is for informational or operational convenience only and may not be complete, accurate, or error-free. You should not rely on website AI or automated systems as a substitute for professional judgment, legal advice, regulatory guidance, or a signed client agreement. AI-assisted or automated website interactions may not proactively identify themselves as automated in every context unless required by law, platform rules, or our chosen configuration. If you want to confirm whether an interaction is automated, you may contact us directly. We may also use AI-assisted or automated outbound voice calling systems for operational communications such as support, appointment reminders, scheduling, and inquiry follow-up, where permitted and where appropriate consent or disclosure has been provided.
9. Third-Party Tools and Links
The website may use or link to third-party tools, providers, scheduling systems, payment processors, analytics tools, communication vendors, or external websites. We may use providers such as Stripe for payment processing where enabled, and other third-party tools for bookings, analytics, communications, or website operations. We are not responsible for the content, availability, privacy practices, or terms of third-party sites or tools. Your use of those tools is governed by their own terms and policies.
10. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and share information. If there is a conflict between these Terms and the Privacy Policy regarding website data practices, the Privacy Policy will control on privacy issues.
11. No Warranty
The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Autopilot Solutions LLC disclaims all warranties, express or implied, including warranties of accuracy, availability, fitness for a particular purpose, merchantability, non-infringement, and uninterrupted operation. We do not guarantee that the website will always be available, secure, error-free, or free from harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Autopilot Solutions LLC will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website. Our total liability arising out of or related to the website or these Terms will not exceed one hundred U.S. dollars ($100) or the amount you paid us specifically for website use, if any, whichever is greater. Some jurisdictions may not allow certain limitations, so portions of this section may not apply to you to the extent prohibited by law.
13. Indemnity
You agree to defend, indemnify, and hold harmless Autopilot Solutions LLC and its owners, representatives, contractors, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses arising out of your misuse of the website, your violation of these Terms, or your violation of applicable law or third-party rights. This includes claims arising from content, information, files, or materials you submit through website forms, intake processes, or other website features where that submission infringes, misappropriates, violates, or unlawfully uses third-party rights.
14. Changes to the Website and These Terms
We may modify, suspend, or discontinue any part of the website at any time without liability. We may update these Terms of Service from time to time. If we make material changes, we may update the effective date or last updated date, post the revised terms on the website, and where appropriate provide additional notice by email or another reasonable method. Your continued use of the website after updated Terms become effective will constitute acceptance of the revised Terms to the extent permitted by law.
15. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or use of the website shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to personal jurisdiction and venue in those courts.
16. Contact
Autopilot Solutions LLC — Tampa, FL. Email: info@autopilotsolutions.us. Website: autopilotsolutions.us.